Privacy Policy — Bansal Hospital
At Bansal Hospital, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, consultation forms, appointment forms, and other communication channels.
1. Information We Collect
Depending on the service you use, we may collect:Please do not submit highly sensitive information through general website forms unless specifically requested by the hospital.
- Full name
- Phone/mobile number
- Email address
- Age and gender
- Appointment and consultation preferences
- Information voluntarily provided about your health or medical concerns
- Any other information you choose to provide through our forms or communications
2. How We Use Your Information
We may use the information you provide to:
- Respond to consultation and appointment requests
- Contact you regarding your enquiry or appointment
- Coordinate healthcare services
- Provide relevant information about our services
- Improve our website and patient experience
- Maintain appropriate administrative and healthcare records
- Comply with applicable legal and regulatory requirements
We do not use your submitted information for unrelated purposes without appropriate authorization.
3. Medical Information
Any medical or health-related information you voluntarily provide will be treated as confidential and used only for legitimate healthcare, consultation, administrative, or legal purposes.
Submitting information through our website does not by itself establish a doctor-patient relationship or constitute a medical diagnosis.
4. Sharing of Information
We may share your information only when reasonably necessary for legitimate purposes, including:
- With healthcare professionals involved in your care
- With authorized hospital staff
- With service providers who help us operate our website or communication systems
- When required by law, court order, or competent governmental authority
- Where necessary to protect the safety, rights, or security of individuals
We do not sell your personal information to third parties.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website or electronic transmission can be guaranteed to be completely secure.
6. Third-Party Services
Our website may use third-party services such as Google Forms, Google Analytics, WhatsApp, payment providers, hosting services, or other communication platforms.
Information submitted through these services may also be subject to the privacy policies and terms of those respective providers.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance your browsing experience.
You can control or disable cookies through your browser settings, although some website functionality may be affected.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including healthcare, administrative, legal, and regulatory requirements.
9. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact Bansal Hospital using the contact details provided on our website.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent or legal guardian where required.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.
Any updated version will be published on this page with a revised Effective Date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Bansal Hospital
Dr. Shakey Goyal
India
Phone: +91 90563 08071
Email: info@bansalhospital.in